At QuillSmiths Publishing Ltd, we believe in clarity, transparency, and trust. Below you’ll find answers to some of the questions we’re asked most often.

ABOUT OUR BOOKS

Question: What kind of books do you publish?
Answer: We publish carefully curated digital and print titles that span self-help, legal templates, educational guides, fiction, and non-fiction — all under various pen names. Each book is designed to be timeless, practical, and elegantly written.

Question: Are your books only available in eBook format?
Answer: Primarily, yes. However, select titles will be made available in high-quality print editions via print-on-demand partners such as Amazon, IngramSpark, and others.

Question: How do I read your eBooks?
Answer: Our eBooks are delivered as downloadable files compatible with all major devices: Kindle, Apple Books, Android, Windows, and standard PDF readers.

ORDERS & PAYMENTS

Question: What payment methods do you accept?
Answer: We accept all major credit/debit cards, PayPal, and other secure payment options depending on your location.

Question: I didn’t receive my eBook after purchase — what should I do?
Answer: First, check your email spam or promotions folder. If it’s not there within 15 minutes, please contact us at Support@QuillSmiths.com with your order number.

Question: Can I get a refund if I change my mind?
Answer: Due to the nature of digital goods, all sales are final. However, if you’ve experienced a technical issue or received the wrong product, we’ll be happy to help.

MAILING LIST & UPDATES

Question: What do I get by joining the QuillSmiths mailing list?
Answer: Subscribers receive exclusive early access to new releases, free downloadable resources, and special discounts. We email only when it’s worth your time.

Question: Can I unsubscribe at any time?
Answer: Yes — every email we send contains an unsubscribe link. We respect your inbox and your privacy.

FOR WRITERS & CONTRIBUTORS

Question: Do you accept submissions or manuscripts?
Answer: While we’re not currently accepting unsolicited manuscripts, we do occasionally collaborate with guest writers, legal professionals, and educational contributors. To express interest, email Submissions@QuillSmiths.com.

Question: Can I write under a pen name for QuillSmiths?
Answer: Yes. All our books are published under house pen names or author-owned pen names depending on the contract and project.

SECURITY & LEGAL

Question: Is my data safe when I shop on your website?
Answer: Absolutely. Our site is SSL-secured and GDPR-compliant. We do not store payment information, and all transactions are processed through encrypted gateways.

Question: Where can I read your privacy policy and terms?
Answer: You can find them here:
Privacy Policy | Terms & Conditions | Refund Policy